AA Smartfuel to come to an end
In light of the recent changes to the loyalty landscape in New Zealand, a full review of the AA Smartfuel programme was undertaken.
As a result of this review, it has been decided that the AA Smartfuel programme will end permanently effective 11.59pm on 31 January 2024.
This means that the final date to earn and redeem AA Smartfuel discounts is 31 January 2024, and any AA Smartfuel discounts earned in the month of January 2024 will need to be redeemed by 31 January 2024.
Until then, AA Smartfuel continues as usual and you can keep using the AA Smartfuel programme as you do today at all participating retailers including bp, GAS and Countdown.
Please also take the time to read the FAQs below for more information on what this means for you and the AA Smartfuel programme.
A message from Scott Fitchett; AA Smartfuel Managing Director
"I would like to thank all of our cardholders for their loyalty over the last twelve years.
As one of New Zealand’s most popular and successful loyalty programmes, myself and the AA Smartfuel team are immensely proud that our partner village of more than 1200 retailers has helped Kiwis earn over one billion dollars in fuel discounts."
What are you looking for?
Programme Ending FAQs
When does the AA Smartfuel programme end?
You will be able to earn and redeem AA Smartfuel discounts up to the end of 31 January 2024.
Why is AA Smartfuel ending?
Following a review of the AA Smartfuel programme a decision has been made that it will end on 31 January 2024. Until then, AA Smartfuel continues, and cardholders can keep earning AA Smartfuel discounts at all participating retailers including bp, GAS and Countdown. Over the past 12 years AA Smartfuel has issued $1 billion worth of fuel discounts to its cardholders.
What happens between now and 31 January 2024?
The programme continues as normal until the end of 31 January 2024. You will be able to earn and redeem AA Smartfuel discounts up until this time. Keep an eye on the AA Smartfuel website and your email inbox for any further updates.
What happens to my discounts after 31 January 2024?
We recommend you redeem all your discounts prior to 31 January 2024. All discounts earned will expire at the end of 31 January 2024 and be returned to the Partners where they were earned.
Your terms and conditions state that discounts expire the month after they were earned?
Please refer to the AA Smartfuel terms and conditions regarding termination of the Programme:
Termination and Suspension of Services
52. We reserve the right to suspend or terminate the AA Smartfuel Programme at any time in our sole discretion without prior notice. Your AA Smartfuel Account will suspend automatically if we suspend the AA Smartfuel Programme, and your AA Smartfuel Account will terminate automatically if we terminate the AA Smartfuel Programme.
What do I do with my card?
If your card is an AA Membership card starting with the numbers 3083 26, you will need to keep it as you will be receiving a replacement AA Membership card in due course.
If it is an AA Smartfuel branded orange and green card starting with the numbers 6362 12, we ask that you dispose of your card responsibly after 31 January 2024.
What are your partners doing when you finish?
Unfortunately, we are unable comment on what they will be doing.
What will the AA have for their members when you finish?
AA Smartfuel is a separate business to The New Zealand Automobile Association, but we know the AA plans to announce new Member benefits in the future.
What is bp doing when you finish?
Unfortunately, we are unable to comment on what they will be doing. You can contact bp by phoning 0800 800 027. You are still able to earn and redeem discounts at bp up until the end of 31 January 2024
What happens to my data after 31 January 2024?
Your Personal Information will be held securely by AA Smartfuel Limited in line with the Privacy Act 2020 and will only be kept until AA Smartfuel Limited makes the decision to either repurpose the AA Smartfuel programme or liquidate the business. Your Personal Information will be deleted if AA Smartfuel Limited is liquidated.
Transactional information must legally be kept for up to 7 years for auditing purposes.
AA Smartfuel is a joint venture between The New Zealand Automobile Association Ltd and Smartfuel New Zealand Ltd.